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All of our food is fresh-made from fresh ingredients, therefore time to prepare each order is required. Please allow minimum 5 business days for most orders before pickup, and  6 business days for our celebration cakes (cake collection is usually available 7 days a week) or select a pick-up date of your choice after that time. 

You will be notified via email when your order is ready to be picked up. It will NOT be ready for collection until you have had this notification.

We have 1 pick up points for your online orders:  Birkinshaw’s Kitchen  in East Amherst

PLEASE NOTE:  Birkinshaw’s Kitchen pick up is available on Fridays in Amherst from 10:30am to 3:30pm* and Saturdays 10.30-1.30.

For Amherst orders of over $60, free home delivery is available on Fridays in the local area.

For special orders or requests, please contact us via our contact form or email.

*. Celebration cakes any day.

CANCELLATION POLICY: if orders are placed and then cancelled 3 days prior (or less) before pick up, a 50% cancellation charge is levied to cover ingredient and labour wastage. If cancelled with over 4 days’ notice, or if ordered in error, a $5 charge is levied in order to cover processing fees and admin time.